Return Policy
Avery Autumn Return Policy
At Avery Autumn, we take pride in delivering high-quality, meaningful artwork designed to bring joy and inspiration to your home. If you're not completely satisfied with your purchase, we’re here to help.
Returns
- Items are eligible for return within 30 days of delivery.
- To be eligible, your item must be unused, in the same condition as received, and in its original packaging.
- Custom or personalized orders are non-refundable, except in cases of defects or damage.
Damaged or Defective Items
- If your item arrives damaged or defective, please notify us within 7 days of delivery.
- Contact us at [your email] with photos of the damage, and we’ll arrange for a replacement or refund.
Return Process
- Email us at [your email] with your order number and reason for return.
- Once approved, you’ll receive instructions for sending the item back.
- Customers are responsible for return shipping costs unless the item is damaged or defective.
Refunds
- Once your return is received and inspected, we’ll notify you of the approval status.
- Approved refunds will be issued to your original payment method within 5-7 business days.
Exchanges
- We do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.
For any questions or assistance, feel free to reach out to us at:
Derrick@AveryAutumn.com
We’re here to help make your experience with Avery Autumn a joyful one!